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Strategy

Is your website describing a product you no longer sell?

Deep tech products move faster than their websites. How to keep the site, the deck and your champions current without rebuilding them every month.

Mejo Kuriachan By Mejo Kuriachan · CEO | Partner | Brand Strategist · 3 min read
In short
  • Most deep tech websites describe the product as it was at the last raise. New results, applications and markets ship, and the site does not mention them.
  • The cost is quiet. Buyers in a new market never find you, and others describe your product better than you do.
  • Ship continuously, but update the market in batches, a few times a year, so each change gets attention twice.
  • Give one person the job of keeping the story current, and send champions a short note of what changed before every call.

A deep tech company's website usually describes the product as it stood at the last raise. Since then the team has run new tests, found new applications and started selling into markets the site never mentions.

What happens when the story falls behind the product?

Buyers judge you by what they can read. If the site still describes last year's prototype, a buyer in a market you now serve finds nothing that matches their problem and moves on. You never learn they looked.

Worse, someone else fills the gap. A partner's announcement, a trade article or a comparison page describes what you do, in their words, with their emphasis. When a buyer arrives through one of those, you are correcting someone else's account instead of telling your own.

The gap grows quietly because nobody's job is to close it. Engineers ship, sales improvises, and the site is updated at the next raise.

Why is the gap wider in deep tech?

Because deep tech evidence keeps arriving after launch. A new test result changes what you can claim. A pilot in one industry reveals an application in another. A certification opens a market. Each of these changes what a buyer should hear, and none of them is a feature release anyone thinks to announce.

Long sales cycles make it worse. A buying decision in an industrial or regulated market involves many people. Forrester's State of Business Buying, 2026 puts a typical purchase at 13 internal stakeholders and 9 external influencers. Your champion inside the buyer is retelling your story to all of them, using whatever you told them in the first meeting.

How do you keep the story current without constant rebuilds?

Ship continuously, but tell the market in batches. Collect what changed, see which results and applications buyers actually respond to, and update the site, the deck and the sales materials together, a few times a year. Each change then gets attention twice: once from current customers, and again from the market.

Between batches, keep a running record of what changed: the claim, the evidence behind it, and the date. We describe how to record a claim properly in why deep tech milestones need more than an announcement.

Who should hear about changes first?

Existing customers. They see only the part of the product they use, and they decide renewals, expansions and referrals. A short, regular note of what changed, written in their terms, shows them the company is moving and gives them something to repeat.

Then your champions in open deals. Before every call, send a few lines on what has changed since you last spoke, in words they can forward unedited. It is the cheapest sales material you will ever write.

Can speed itself be part of the pitch?

Yes, when buyers fear being stuck with a supplier that stops improving. Show the cadence: what has changed in the last year, and what is being tested now. Keep it in evidence, not adjectives, and keep it inside what you can prove, because a buyer in a regulated industry will check.

Who should own the story?

One named person. In a small engineering-led company, keeping the website and deck current is usually nobody's job, which is why it does not happen. The owner does not need a marketing title. Each week they add what changed to the site and to one "what's new" slide at the back of the sales deck. Sales learns 1 slide, not a new deck. The full deck changes with each batch.

When the gap has grown too wide for weekly updates, the position itself may need resetting. We cover how to tell in rebrand or refresh, and how to tell which you need.

What else do founders ask?

How often should the website change? Small factual updates as they happen. Structural changes, such as a new market page or a rewritten home page, in batches a few times a year.

What goes on the site first when we enter a new market? One page that names the market, the problem you solve in it and the evidence you have there, even if it is a single pilot stated honestly.

How do we know the site has fallen behind? Ask sales which questions they answer on every call. Each one is something the site should already say.

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Written by Mejo Kuriachan. More in the blog, the glossary and the FAQ.

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